The Microsoft Office suite of programs (Word, Excel, PowerPoint, etc.) is used every day by the university community. Microsoft has announced that the suite of programs included in Office 2011 for Mac has reached "end-of-life." To ensure the security of our network, Office 2011 for Mac will be automatically removed from university-owned devices.
Currently, the most up-to-date version is Office 2016 (available for both Mac and Windows computers). Any computer on which 2011 is removed will have this latest-and-greatest Office suite installed automatically. There will be no lag-time between the two versions: As soon as Office 2011 is uninstalled, Office 2016 will be available in a Mac's "Applications" directory.
Wednesday, October 18, 2017
Wednesday, October 11, 2017
Mandatory Acrobat Pro 11 => Acrobat Pro 2017 Upgrade
What's Happening with Acrobat XI (Acrobat Pro 11)?
The University licensed Adobe Acrobat software will be upgraded for all University owned computers soon! Starting 10/12/17, Pepperdine’s Information Technology division will be replacing your older Adobe Acrobat Pro XI software with the latest desktop version, Adobe Acrobat 2017. The previous version has reached the end of support, so we are automatically upgrading Acrobat for the latest features and security updates.
What's new?
Adobe Acrobat 2017 does everything that the previous
version did, with a few extra features:
- View multiple PDFs through a tabbed interface
- Quickly "compare" the differences between two documents
- Add bulleted lists when editing text directly in Acrobat
What do I need to do?
Each person should close and save all PDF documents and exit Acrobat Pro and Reader, before accepting the install dialog presented by the Device Management system.
Wednesday, June 7, 2017
Update your pre-Yosemite Mac & HP MicTray.exe
Update your pre-Yosemite Macs. Macs, like all Apple products, need updates, too. Apple only updates the latest 3 operating systems and that generally means no security patches for older operating systems. If your operating system is MacOS X 10.9 (Mavericks) or older it is no longer receiving updates. If you have a University-owned Mac that has one of the older operating systems you should be seeing pop-ups from the service desk telling you to contact the help desk for assistance. Please do so before July 1 to avoid having your computer blocked from the network.
New HP Laptops came with a keystroke logger. A keystroke logger records every key you press. This was a debug feature put in during the development of the new Connexant audio driver for these machines, but its still recording every keystroke to the MicTray.log file in /Users/Public. There is a fix coming from HP and Microsoft but for this week at least, Device Management is continually deleting the keystroke log file and the programs that generate it. Deleting the MicTray programs interferes with keyboard control of your microphone so use the mouse for volume, on/off in the meantime.
New HP Laptops came with a keystroke logger. A keystroke logger records every key you press. This was a debug feature put in during the development of the new Connexant audio driver for these machines, but its still recording every keystroke to the MicTray.log file in /Users/Public. There is a fix coming from HP and Microsoft but for this week at least, Device Management is continually deleting the keystroke log file and the programs that generate it. Deleting the MicTray programs interferes with keyboard control of your microphone so use the mouse for volume, on/off in the meantime.
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